Floor Care 101

Floor Care 101

Maintaining Your Floors

When you purchase a floor from Floors Come True, you will receive product-specific care instructions along with your warranty information.

This sections hopes to offer some general advice on maintaining several types of floors.

ALWAYS test any procedure in an inconspicuous location of the floor to test for color fastness. 


Also, check out or blog for regular additions to our educational materials in a more conversational fashion. 


  • Professional cleaning

    In addition to being a requirement to maintain your new carpet's warranty, regular professional cleanings are just a good idea. 

    Your home's carpet is a giant air filter. Even carpet iin rooms that get used often will trap dust and other dirt. Once between the carpet fibers, the dust and dirt act like tiny abrasives scratching the carpet at the fiber level. Steam or hot water extraction loosens the dust/dirt and carries it away. 

    In addition, steam or hot water extraction reactivates and revitalizes carpet fibers, physically returning it as close as possible to its heat-set condition when it left the factory. If you've ever worn a pair of jeans that stretches out during the course of the day, but then fits fine after a wash and dry, you know what we mean.


  • wood & water

    Trees need water to survive.  Hardwood floors need to avoid water to survive. 

    Harwood has millions of tiny pores. These pores are normally filled with air, but wood will happily absorb neaby water or moisture.  A spill that is quickly soaked up likely won't cause any problems.  But the greater the quanity of water, and the longer it is in contact with the wood, the greater the potential problem.  Problems could be as simple as a watermark/stain or as bad as warped/cupped boards requiring a complete replacement. 

    When cleaning, use the least amount of liquid as possible, and remove it as quickly as possible from the floor. 

    We find a mister bottle filled with a 1:10 solution of vinegar to water,  and a microfiber mop are a great team to clean your hard surface floors.  Mist. Mop. Mist Mop. Repeat.

    If you have to remind your family not to go into a room because you just washed the floor and it has to dry, you are doing it wrong.

    Some hard surface floors can pair nicely with some steam cleaning devices. Always refer to your cleaner's manual for proper settings for your floor type

  • stains (as seen on Carpet and Rug Institute)

    A Two-Step Solution With today’s stain-resistant carpet, treating spots and stains has never been easier. Still, no carpet is completely stain proof. The key is to act quickly! So, to knock out spots, give them a one-two punch.  


    ​Step One: Absorb the Spill Blot liquids with a dry, white absorbent cloth or plain white paper towels (no prints or colors). Using a printed or colored material may transfer ink or dye to your damp carpet. Continue until the area is barely damp. Semisolids, like food spills, may need to be scooped up with a spoon. Solid, dried bits can be vacuumed up. Warning: do not scrub or use a brush. Bristles and scrubbing can damage carpet. Fraying and texture change are the likely results.  ​


    Step Two: Treat the Spot or Stain Use approved carpet cleaning product. Though these have been laboratory tested, you should still pretest any cleaner on a scrap of carpet or in an out-of-the-way area of your carpet. Follow the product’s directions carefully. More is not better. Apply a small amount of the cleaner to a white cloth and work in gently, from the edges to the center. Blot; don’t scrub. You may need to do this several times to remove the spot. After the spot is gone, blot the area with clear water once or more to remove any remaining product.  


  • refinishing

    Not all floors are meant to be refinished. And, more often than not, what you perceive as damage to your floor may only be in the top "coat" of the floor. So, like a minor scratch in a car's finish, some damage can literally be "buffed right out". 

    This process is much less invasive, messy and costly. 

    Color changes or very deep scratches are the most common reasons an actual sand and refinish is needed. 

    No matter what the solution to freshen up a hard surface floor, be sure to consider the potential loss of use of the space during the process. 



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