Reviews from Flooring Clients
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Floors Come True, Inc. BBB Business Review
Some recent jobs, photos and what others are saying about us...   (see our entire service area)

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Areas

Hinsdale (1)North Aurora (1)Villa Park (1)Bolingbrook (1)Oak Lawn (1)Lockport (1)Aurora (1)

Job Locations

We handle commercial projects too!  Getting this office ready with new LVP, LVT and carpet tiles.We handle commercial projects too!  Getting this office ready with new LVP, LVT and carpet tiles.
Hinsdale, Illinois 60521
We handle commercial projects too! Getting this office ready with new LVP, LVT and carpet tiles.
Vents in and refinish underway including fills of the most damaged spots
  Refinishing factory Prefinished floors comes with its own challenges but nothing we can't handle. Can't wait to see the final results and then the house back over for the new owners to move in. Vents in and refinish underway including fills of the most damaged spots
  Refinishing factory Prefinished floors comes with its own challenges but nothing we can't handle. Can't wait to see the final results and then the house back over for the new owners to move in. Vents in and refinish underway including fills of the most damaged spots
  Refinishing factory Prefinished floors comes with its own challenges but nothing we can't handle. Can't wait to see the final results and then the house back over for the new owners to move in.
North Aurora, Illinois 60542
Vents in and refinish underway including fills of the most damaged spots Refinishing factory Prefinished floors comes with its own challenges but nothing we can't handle. Can't wait to see the final results and then the house back over for the new owners to move in.
Beautiful Kane Carpet on a staircase. This product can also be a great runner if you have hardwood stairs and want to show off the wood on the sides. Beautiful Kane Carpet on a staircase. This product can also be a great runner if you have hardwood stairs and want to show off the wood on the sides.
Villa Park, IL 60181
Beautiful Kane Carpet on a staircase. This product can also be a great runner if you have hardwood stairs and want to show off the wood on the sides.
It is very important that laminate be delivered to the jobsite ahead of the installation so that it can acclimate to its new environment. Looks great in the box, will look even better on the floor next week.
Bolingbrook, IL 60440
It is very important that laminate be delivered to the jobsite ahead of the installation so that it can acclimate to its new environment. Looks great in the box, will look even better on the floor next week.
Estimate in Oaklawn.
Oak Lawn, Illinois 60453
Estimate in Oaklawn.
New carpet and LVP coming soon to the whole house. Can't wait to see the transformation.
Lockport, Illinois 60441
New carpet and LVP coming soon to the whole house. Can't wait to see the transformation.
Looking forward to updating these floors with some awesome wide plank and wire brushed Patina oak. Plus some great hypoallergenic carpet from Mohawk's Air.O collection.
Aurora, Illinois 60503
Looking forward to updating these floors with some awesome wide plank and wire brushed Patina oak. Plus some great hypoallergenic carpet from Mohawk's Air.O collection.
Bob RutledgeI found that Kevin and his team offer flooring brands far better than the ones sold by other, bigger 1-800 shop at home companies. Just as important, he oversees the installation! His flooring installers are the best you can find in Plainfield Illinois. The good news is he covers all the surrounding communities too.
Response Jun 02, 22
Bob, always a pleasure. Thank you for your kind words.
M EmreyGreat experience with Floors Come True. Kevin the owner was easy to work. Very happy with the work they did.
Response Feb 28, 22
Michael, thank you it was a pleasure working with you.
Dennis RobinsonNo Comment
Nicole PavlinicNo Comment
T.J. SzafranskiI worked with Floors Come True to install vinyl plank in my kitchen. Kevin came over to give me a quote and the entire process was transparent and professional. He presented an itemized quote so I knew exactly where the total cost was coming from. After I explained that I was updating the flooring in anticipation of listing the house for sale, he offered ways that I could lessen the total price if I was willing to put in a little sweat equity. Unlike some other companies I received quotes from, Floors Come True's quote was good for multiple days; I didn't have to put a same day deposit down. Kevin also worked with me to set-up the install date in conjunction with some new appliance deliveries. They made the entire process less stressful at every turn, and they'll be my first call when I need flooring in my new home.
Response Nov 16, 20
T.J., Thank you, it was a pleasure working with you. Best wishes. Kevin Wielgus, Owner Floors Come True Inc.
Don AdamsKevin is very easy to work with. He wants to give you the best possible experience, the floor that best fits your needs and you will be happiest with. He makes sure you understand what to expect every step of the way and stands behind the work 100%.
Response Sep 25, 20
Thank you, Don. It was a pleasure working with you! Kevin
Melissa KellyI was in a bind needing carpet quickly for the home I was selling. I was very cautious with researching a carpet company, as I needed prompt quality service fast! Kevin was awesome from the first moment I contacted him, he literally stopped by the same day. He provided timely, quality, and over the top customer service explaining the entire process every step of the way. Installation was completed in a day and it was a great product within my budget. If you need flooring do not hesitate to call Floors Come True!
Response Jul 10, 20
Melissa, Thank you for your kind words. It was a pleasure working with you. Best wishes on your new adventure. Kevin Owner, Floors Come True Inc.
Frank DundekOur custom staircase runner came out beautifully. Floors Come True was professional throughout the process. We highly recommend them!
Response Jul 01, 20
Frank & Karen, It was a pleasure working with you. Thank you for supporting us we truly appreciate your business. Kevin & Lisa, Owners, Floors Come True Inc.
Javier MederoI recently purchased a new home this past month and needed new floors ASAP. We had Kevin stop by and show us his large selection of flooring. He had plenty of information on various types of flooring and even helped guide us into the right direction in picking out our new floors. Once we picked out our floors Kevin handled the rest! Kevin was always available to answer and questions or concerns we had. He updated us throughout the floor delivery process, and came out and installed the day after the floors arrived. The floors came out great, and the quality of the material is phenomenal. I would recommend anyone looking to get new floors installed to have Kevin come by and you won't have any second thoughts.
Response Jul 01, 20
Javier, It was an absolute pleasure working with you. Thank you for supporting us we truly appreciate your business. Kevin & Lisa Wielgus, Owners, Floors Come True Inc.
Svetlana PantelicWe call Kevin, he came in no time, gave very detailed estimates. However, he was cheaper than other 2 companies we had for estimates He was able to schedule replacement of our floor in 3 days, and job was done in just one day! We are really happy with our new floor, color is perfect and job is well done. Absolutely happy with Floors Come True!
Response Jun 07, 20
Thank you for your feedback. I am so glad we met and exceeded your expectations. You were a model customer having the installation areas ready for us. Sorry I could not be there as the project wrapped up. Would love to see some after pictures of you can share.
Kathy LucasKevin is very flexible to work with and really helped us figure out our design plan and resolved issues we had to work around. Ultimately we had his guys fix our walls where needed, rip up old kitchen and basement tile, lay new tile, re-carpet stairs and paint walls. And Kevin was very involved in the whole process. The crew was very experienced, showed up early everyday, cleaned up their mess and worked tirelessly to give us the perfect floors! Very happy with the end results!
Response May 05, 20
Thank you, Kathy! It was a pleasure working with you. Kevin & Lisa, Owners Floors Come True Inc.
Che marcel nkwentiThese guys not only did a good job with the installation of my carpet, but they clean and rearrange d my furniture after they finished. Thank you guys a million golds. I will recommend their job to millions of people s WS ho need their job done
Response Apr 26, 20
Thank you, Che Marcel. It was a pleasure working with you. Kevin & Lisa Owner, Floors Come True Inc.
Ann SantucciLove everything about this company. Personal detail and excellent knowledge. Install was professional and quick. They definitely have white glove service from beginning to end. We will be getting the rest of our carpet with Floors Come True.
Response May 15, 20
Thank you, Ann! It was a pleasure working with you! Kevin & Lisa Owners, Floors Come True Inc.
Audrey McGlashanWonderful flooring store. I never felt pressured. All of my questions were answered clearly. The owner was very honest with me, and even gave me suggestions to how to keep a floor I was going to tear up in the kitchen. I had all the other rooms in my house floored including a hallway and some stairs. The installer was fantastic and left no mess. The owner came to see the progress. I would always support a small business before going to a place like Empire or Luna. They don't care about customers. They only want a sale. I highly recommend Floors Come True. They are fair, sell excellent quality, and the owner is a "people person".
Response May 01, 20
Audrey, thank you! It was a pleasure working with you. Kevin & Lisa Wielgus Owners, Floors Come True Inc.
Tracy BlazevichWe could have gone with a big box store or a company that really didn’t care out us. We loved the personal service of Floors Come True. I like that it is a local, family owned business. Kevin brought the samples into our home so we could see what it would look like with our colors. The installers were kind and courteous. They did a beautiful job. Even moved the furniture for us. We highly recommend Floors Come True, Bolingbrook
Response Feb 06, 20
Thank you Tracy, it was a pleasure working with you! Kevin & Lisa Owners, Floors Come True Inc.
MikeNo Comment
Response Jan 28, 20
Thank you Mike, it was a pleasure working with you.
Jake GWork was performed by non-English speakers that took 2 hour breaks and didn’t show up one day (day after a holiday and I had to call the company to find out), issues with flooring after install weren’t addressed in a timely manner and further issues weren’t addressed at all (excuse after excuse), most expensive install estimate I got but quality of work/follow up was horrible. Use a company that the person providing the estimate is the person doing the work.
Response Aug 29, 19
Jake, we have messaged you directly about your concerns. We will gladly work with you to address the concerns.
Justin DiguidoI am very happy with my experience with Floors Come True. Salesman Kevin was honest, gave good recommendations, and the lowest quote. I compared identical LVP flooring quotes from 3 local companies. I believe their installer was contracted, he did a good job, clean cuts, transitions, stairs. Will be using them again in future.
Response May 09, 19
Thank you Justin, it was a pleasure working with you!
Lisa MurphyKevin was extremely helpful and attentive during the entire process. He really listened to what was important to us. He is very creative and really went the extra mile to help us resolve a challenging situation to match an existing part of our kitchen. HIs crew was great. We were put in touch with him through our insurance company and are very happy to have found him.
Response Nov 21, 19
Thank you Lisa!
Jeff GaribayI was searching for someone to install new carpet in my basement. After speaking with multiple companies, Floors Come True was the the one I had to go with. Kevin came to my house, took a look at the area I wanted to carpet and then made suggestions. We went over options and let me tell you, he is very knowledgeable and extremely patient. We went over different scenarios and use cases for the area and how the carpet would look. Finally, we narrowed it down to new carpet and new flooring. The job was just completed yesterday, his company did an amazing job! Even after the job was completed, he reached out to ensure everything was to my satisfaction. Hands down best carpet and flooring company in the area. Great work!!!
Response Nov 21, 19
Thank you, Jeff!

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