Provide Feedback on 2020

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As a locally and family-owned business, we strive to get to know our customers in ways that large companies and big box retailer can't. Please take a moment to complete the questions below. Please answer all of the questions to receive your thank you card.

What is your non-transferable offer number?
Reasons you did not purchase your floors from Floors Come True (check all that apply)
- Cancelled project or moved
- Project postponed (Please tell us when in notes)
- Bought from another company (please share company name in notes)
- We did the project ourselves
- Price (more than you had budgeted or could afford)
- Price (found better solution for same price)
- Price (found same solution for better price)
- Product Selection (didn't have anything we really like)
- Timing (e.g. could not install in time)
- Other (describe in notes)
Reason Notes
What could we have done better or differently to earn your business?
Thinking about your in-home consultation, was your flooring specialist:
On time?
- Yes
- No
If not, were you updated?
- Yes
- No
Knowledgeable?
- Yes
- No
Courteous
- Yes
- No
Pushy (high pressure)
- Yes
- No
Anything else about your flooring specialist you'd like to share?
How likely are you to consider Floors Come True for your future flooring projects, or refer Floors Come True to friends or family members?
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
Select a rating where 1 is the lowest and 10 is the highest score.
About your thank you gift:
- Send physical gift card
- Donate the value of my card to Wags2Wishes Pet Rescue
Any final thoughts or anything else we should know? Change of address, request to be contacted, other feedback, etc.

We appreciate you taking the time to help us grow!

Thank you for helping!

Thinking about your in-home consultation, was your flooring specialist: