Like most of you, we are monitoring the effects of coronavirus (COVID-19) and the health concerns facing our communities. As a result, we have adjusted our operations to focus on meeting your flooring needs while keeping everyone involved as safe as possible.
We have taken numerous actions to do our part in helping limit the spread of the virus, while remaining open to provide our homeowners, business, and government clients with products and services that could be key to contributing to the safety and health of their homes, families, facilities and team members.
As a shop-at-home company with a distributed workforce our team has always had the ability to work from home whenever possible. For that reason, our day to day operations have had minimal impact. No member of our team will be asked to visit suppliers or customers if they are not comfortable doing so, or if they exhibit any symptoms or illness.
We understand many of our customer are spending increased amounts of time in their homes that can put a stress on many of the home’s critical systems. To make essential projects more affordable, we have increased the terms of our no-interest payment plans with most projects using these plans requiring no, or minimal down payment.
Priority will be given to the following clients, projects and circumstances:
Our clients always have the final say in how and when we work with you. Your safety, trust, satisfaction and comfort level inviting us into your homes are our top priorities. As always, we are honored and humbled by your invitation and appreciate the opportunity to serve you. We look forward to helping you with your home improvement projects, both now and in the future.
We will continue to monitor this situation and adjust as necessary to provide the safest possible outcomes for our homeowners, clients and team members.
Kevin & Lisa Wielgus
Owners – Floors Come True, Inc.